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Owned and operated by Wellness Meridian Co, we welcome every question about saunas, massage chairs, and your wellness journey.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking approximately 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your space or needs, please review our Return Policy page for complete details on how to start the process.
Can I exchange a product for a different model?
Exchanges are handled on a case-by-case basis. Contact our team with your order details and the model you are interested in, and we will walk you through the next steps.
How do I choose between an infrared sauna and a traditional sauna?
Infrared saunas use radiant heat that warms the body directly at lower ambient temperatures, while traditional saunas heat the surrounding air for a more intense heat-room experience. Our team can help you find the right match based on your space, preferences, and wellness goals.
Do your massage chairs require professional installation?
Most of our massage chairs arrive with straightforward assembly instructions and can be set up at home. Larger or more advanced models may benefit from two-person assembly, and our team is happy to guide you through the process.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our wellness team aims to reply to every inquiry within one business day.
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Curated Quality
Every sauna, massage chair, and therapy mat is carefully selected for lasting craftsmanship and performance.
30-Day Returns
Shop with confidence knowing eligible purchases are backed by our 30-Day Returns policy.
